At Silk Art House, we respect your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights regarding it.
1. Information We Collect
We may collect:
- Personal information such as your name, email address, or wallet address if you sign up, subscribe, or make a purchase.
- Usage data such as your IP address, browser type, device information, and interactions with our website (via cookies or analytics tools).
2. How We Use Your Information
We use your information to:
- Improve the functionality and performance of our website.
- Communicate updates, exhibitions, or drops (only if you opt in).
- Process transactions securely.
- Analyze how visitors engage with our platform to improve user experience.
3. Cookies and Tracking Technologies
We use cookies and similar technologies on our website. You have control over optional cookies through our cookie consent banner. We use two types of cookies:
Strictly Necessary Cookies
These cookies are essential for the website to function. They do not require your consent as they are necessary to provide services you've requested.
- Wallet Connection Cookie: We use cookies (via wagmi library) to maintain your Web3 wallet connection across page sessions. This ensures you don't need to reconnect your wallet every time you navigate or refresh a page. This cookie stores your connection state and selected blockchain network, but never stores private keys or sensitive wallet information.
Optional Cookies
These cookies help us understand how visitors use our site and measure our marketing effectiveness. You can accept or decline these cookies via our cookie banner.
Google Analytics
We may use Google Analytics 4 to understand how visitors interact with our website. This helps us improve user experience and website performance.
Facebook Pixel
We may use Meta's Facebook Pixel to measure the effectiveness of our advertising campaigns and understand user behavior for marketing purposes.
Managing Your Cookie Preferences
You can control optional cookies through our cookie consent banner that appears on your first visit. You have the choice to:
- Accept All: Enable both Google Analytics and Facebook Pixel
- Decline Optional: Block analytics and marketing cookies while keeping strictly necessary cookies for wallet functionality
You can also manage cookies through your browser settings. Note that blocking all cookies may affect your ability to use certain features of our website, including wallet connection functionality.
International Data Transfers
Google Analytics and Facebook Pixel process data on servers located in the United States and other countries. By using our site and accepting optional cookies, you consent to the transfer of your data to these locations, which may have different data protection laws than your country.
4. Sharing of Information
We do not sell or trade your personal data.
We may share limited information with trusted service providers who help us operate the site (for analytics, payments, or hosting), under strict privacy agreements.
5. Data Security
We use industry-standard security measures to protect your data. However, no online transmission is 100% secure, so please use the site with reasonable care.
6. Your Rights
Depending on your location, you may have the right to:
- Request access to your personal data.
- Ask us to delete or correct your information.
- Withdraw consent for marketing communications at any time.
To exercise your rights, contact us at team@silkarthouse.com.
7. Contact
If you have any questions about this Privacy Policy, please reach out at: team@silkarthouse.com